Frequently Asked Questions
I am considering a new system for my recruitment business. Where should I start?
There are many systems on the market and every system offers different features that may or may not be of benefit to your business. It is important to realize that the system you choose must be the very best for your business as even slight improvements in the systems performance will result in large gains in the bottom line profit of your business. A recruitment system will cost time and money to install and set up but these costs are an investment and should be negligible in comparison to the return from a system through an increase in your business gross profit.
The intelligence system was designed and continues to be developed with the one goal of maximizing profit for the users business.
The vast majority of recruitment database products concentrate on recording information (Candidate CVs and Clients records) many also aim to reduce the administrative burden by automating simple tasks. The intelligence system does all these things but goes several steps further by providing powerful tools to the recruitment consultant to make placements and develop new business. It does this by understanding how recruitment consultants work and providing the information they need when they need it.
You say that your software will make my business more profitable. How?
Recruitment companies survive and profit based on the skill of their staff to work with the business information they have in terms of market knowledge and knowledge of their candidates. By providing better tools to the consultant the consultant can work smarter, save time, provide better service to their clients and candidates and ultimately make more money.
For most businesses even small increases in efficiency can make big increases in the bottom line profit of the business.
How will the Intelligence system help me develop new business and get business from companies I have so far not been able to?
To answer this question, first consider how you currently generate new business.
For most companies sales leads come about as the result of new information coming into the business and this information comes from a number of channels. For example, a very significant amount of information comes from speaking to candidates, however, ask yourself the question, What is the process where by this business development information is transferred from discussions with candidates to be related to developing links with client companies? In most recruitment companies these process exists and are used extensively however with Intelligence, as a company wide information system, actively looking to link this candidate information for business development purposes, significant improvements can be made and new business links can be made faster and with much greater success.
Some of my staff are not very good at recording what they do in my current system how is Intelligence going to help?
This is an extremely common complaint, in fact it is often the case that the best recruitment consultants are busy making money and see the database as something to get information out rather than put information into. Unfortunately all information systems are only as good as the information they contain and there lies the conflict.
Intelligence has been developed with just these consultants in mind. It has been designed so that it is easier and more natural for a consultant to use Intelligence rather than by alternative means.
What support can I expect to get started and as I use the Intelligence system?
Intelligence software understand that the Intelligence database will become the backbone of your business and a vital business tool in the same way as your telephone is. Because of this we understand how important it is for our customers that we provide all the support needed to get our customers fully trained and assist in maintaining the system to the highest standard. We provide on line training, data transfer, and comprehensive ongoing support.
If something goes wrong with my computer system and I need emergency help to recover my system what support can I expect?
Computer systems are complex and potentially prone to error. It is also unfortunately the case that there are an ever increasing number of computer viruses in circulation which can do serious damage to computer systems.
Intelligence provides 24 hour emergency technical support to assist with any issues with Intelligence products.
How much does Intelligence Software cost?
Intelligence is charged at £2.00 (€3.00, US$4.00 or ZAR25.00) per user per day. This includes licenses to use the software, Installation, Initial Training, Upgrades, Use of Intelligence services such as Online Registration and ongoing continual support.
We aim to provide a quality service to our customers which focuses on the profitability of their business and how our products fit into the overall business strategy. We believe that these costs offer exceptional value and return on investment. You may like to consider the revenue generated each day by one consultant and compare this with the cost of Intelligence.
What size of business is your software designed for and if I expand can it cope?
Currently Intelligence is being used primarily by smaller recruitment companies with between 1 to 20 users. However Intelligence is designed to operate equally well over single or multiple offices and with any number of users.
Can you provide me with names of companies using Intelligence so I can get references from them?
Yes, we would be happy to. Please contact our sales department and we can arrange this.
I am interested in using the Web forms on my site, how is this done?
The Intelligence web forms is a handy method of increasing the accessibility and scope of your database by allowing candidates to register with you through your web site, the details of which are then sent to you to be automatically uploaded into your database. This document explains the process of using these forms from your site. This is an unavoidably technical process, and would require a certain amount of HTML knowledge to perform. If you do not have these resources in-house, Intelligence Software will be happy to help.